Thought I deleted my account

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  thetaylorkane · Member · Mar 16, 2019 at 12:13 am

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  Hello, I thought I deleted my account two months ago, but was just charged $70 for a domain registration and WordPress personal account. I do not host my domain on WordPress anymore so this is not right. Please refund my card and delete my basic WordPress account ASAP.

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  kokkieh · Staff · Mar 18, 2019 at 7:07 am

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  Hi there,

  What is the domain for which you’ve been charged, please?

  The account you’re using to post here has never bought any upgrades from us, so without more information regarding the site and account this charge was for we cannot help you.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.