Three questions: (1) Readers unable to post comments (2) IG account no longer linked (3) New blog alerts no longer being sent to subscribers

  • Unknown's avatar

    Hello,

    Happy Monday and sorry for the long subject line, but I have three issues causing me difficulty with my WordPress site:

    1. Readers can no longer post comments.
    2. Readers are not getting notified that a new blog post was sent and I am not longer getting the confirmation email that it was sent to my subscribers.
    3. My Instagram account is no longer linked to my site.

    If you can help, I would very much appreciate it. Thank you!

    Karen Carter

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    If it’s OK I think it will get confusing if we try to troubleshoot all of those simultaneously. OK if we focus on them one at a time?

    Readers can no longer post comments.

    I noticed that your site https://karenemcarter.wordpress.com/ has been inactive for a while. I see your most recent post is from 2019, for example: https://karenemcarter.wordpress.com/2019/05/05/40-hours-in-orihuela/

    As a test I was able to leave a comment on that post, but is it possible that this is not the site you are having this issue with? Do you have a site on another account or host that is having the issues you describe? If so what is the URL so we can look it up in our system?

    Thanks!

  • The topic ‘Three questions: (1) Readers unable to post comments (2) IG account no longer linked (3) New blog alerts no longer being sent to subscribers’ is closed to new replies.