Total refund of purchases of my account

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  benestrok · Member · Sep 25, 2017 at 11:09 am

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  Hello, I made two purchases 51€ and of 48€ for the first two proposed subscriptions. After a day of dedication persisted in the creation of my site the services which I paid in quite 99 € i so disappoint by the indicated price dear . That’s why I demand a refund the most fastly.For everything the purchases that I made

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Sep 25, 2017 at 12:09 pm

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  Hi benestrok,

  I’m sorry to hear things didn’t work out with your site. One of the plans you cancelled includes the domain, commentarreter.com. Do you want to use this domain on another site elsewhere or is it no longer needed at all?

  Just let me know and then I can look at your refund.

  Thanks!

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  benestrok · Member · Sep 25, 2017 at 3:44 pm

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  Is it no longer needed at all, so i just want delete him and be refund for my payements : 99€-25€ so 74€
  in paypal account : (email visible only to moderators and staff)

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  gemmacevans · Member · Sep 26, 2017 at 8:40 am

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  Hi benestrok,

  Thanks for confirming. I’ve refunded the following you to:

  • €26 for the domain
  • €48 for the Personal plan you originally purchased

  All of your upgrades have been refunded in full and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to show on your statement, although international refunds (outside the US) can take a little longer.

  I hope this helps!

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  benestrok · Member · Sep 28, 2017 at 8:35 am

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  Thx for your’s refunds , i went whait it

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  gemmacevans · Member · Sep 28, 2017 at 8:46 am

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  You’re very welcome!