Transaction Declined: Error AXLZNE

  • Unknown's avatar
    fudiy · Member ·

    Hello,

    I am trying to buy the premium plan with a bank card. However I get the message: ‘BlockPurchasesError. The transaction was declined. Please contact support quoting error AXLZNE’

    How can I bypass this?
    Ps: I do not want to pay by Paypal.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your account and your ability to purchase upgrades has indeed been disabled and you should’ve received a notification in your dashboard in regards to this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff and they will address this issue with you.

    Thanks,

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