Transaction Troubles

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  jchuma123 · Member · Mar 29, 2019 at 1:08 am

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  I tried to purchase the eCommerce option for $540 however my bank blocked the transaction due to suspected fraudulent activity. I went to my bank and confirmed that it was me trying to make the purchase. Then the transaction went through TWICE. So my debit card was charged $1,080. And on top of that, my wordpress account is not displaying any sort of membership. I want to reverse both transactions but do not know how I can do that. Can someone PLEASE PLEASE PLEASE help me?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Mar 29, 2019 at 5:55 am

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  Hi there, it sounds like you might need to be logged in with a different username to the one you are posting here in the forums.

  I’ve tagged Staff for assistance with this. Thanks for your patience while they get back to you.

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  fstat · Staff · Mar 29, 2019 at 8:00 am

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  Hi there,

  We have already replied to the ticket you have opened with us. Please follow up there.