Transfer my domain name

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  radley17 · Member · Oct 2, 2017 at 6:16 pm

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  Transfer my domain name for my employer to host.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 2, 2017 at 7:24 pm

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  Hi there,

  Does your employer also have a WordPress.com account or are you referring to transferring the domain to a different domain host?

  If you need to transfer the domain to a different WordPress.com account, our support page provides step by instructions on how to do so:

  https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/

  If you are wanting to transfer your domain registration, our step by step guide should be able to assist you with that as well:

  https://en.support.wordpress.com/transfer-domain-registration/

  Please let me know if you have any questions.

  Thanks!

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  radley17 · Member · Oct 3, 2017 at 4:10 pm

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  HI Darnell, Thank you for your help, but my case does not appear to be this easy. I own the Domain name that I am wanting to transfer to another WordPress account that my employer owns. WordPress is not allowing me to select the Domain name as the instructions suggest.

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  staff-doublebassd · Staff · Oct 4, 2017 at 6:45 am

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  What is the URL of the domain? I would like take a look into this for you.

  Thanks,

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  radley17 · Member · Oct 4, 2017 at 6:16 pm

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  PropertySouth.Org

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  staff-doublebassd · Staff · Oct 4, 2017 at 10:52 pm

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  Hi there,

  WordPress is not allowing me to select the Domain name as the instructions suggest.

  It is because PropertySouth.Org was deactivated under your account. You must have inadvertently deactivated the domain when you canceled your Business Plan. I have reactivated the domain under your account – please try to transfer the domain again and let me know if you continue to have any issues.

  Thanks!

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  radley17 · Member · Oct 5, 2017 at 12:49 pm

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  HI Darnell, Thank you for the assistance. I still cannot transfer the Domain to our work wordpress account. I go to Configure>Domains and the domains bar is blank. In my profile it shows that I (radley17) own the domain until July of 2018, but I cannot transfer for some reason. I have even tried to upgrade my plan to the premium or business and I cannot select the plans to purchase them. It like the pages are frozen.

  Thanks,

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  staff-doublebassd · Staff · Oct 5, 2017 at 7:52 pm

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  Alright!

  Try it now, I think we got it fixed on our end, so your domain should show up.

  Thanks!

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  radley17 · Member · Oct 6, 2017 at 3:28 pm

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  Thank you So much Darnell!!

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  staff-doublebassd · Staff · Oct 6, 2017 at 3:43 pm

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  So, I suspect that it worked? Great!