Transfer my wordpress account to my own domain

• 

  yati1010 · Member · May 18, 2020 at 10:23 am

  • Copy link
  • Add topic to favorites

  Hi I have a domain with bluehost. I wanted to transfer my current wordpress account onto my domain. I gues I need a complete backup of my site however I do not know how to get that. Could you please help me out.

• 

  staff-doublebassd · Staff · May 19, 2020 at 4:22 pm

  • Copy link

  Hi there,

  I checked and you have no sites hosted with WordPress.com, but you do have two self-hosted sites connected to your WordPress.com account via Jetpack. Are you referring to using your domain hosted with Bluehost with one of your Jetpack sites? If so, you will need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!