Transfere theme to new hosting

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  lynup2014blog · Member · Jun 27, 2014 at 6:08 pm

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  Hi
  We bought the Lens theme, and now we want to use our own hosting on godaddy website. How can we download theme and upload it to our hosting ?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jun 27, 2014 at 7:16 pm

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  Hi there,

  Unfortunately WordPress.com Premium Themes are not transferrable to self-hosted WordPress.org.

  While many themes have .com and .org versions, I wasn’t able to find one for this theme on .org. I did find a similar one that you can purchase here.

  I’m sorry I couldn’t be of more help.

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  lynup2014blog · Member · Jun 27, 2014 at 7:46 pm

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  Hi Grace

  I talked to one of the staff members, he suggested me that theme can be refundable ?

  Could you help me with that?

  Thanks!

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  gracejiyoung · Member · Jun 27, 2014 at 8:09 pm

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  Hi!

  Yes it is! Just reply to confirm that you want to refund and remove the theme, and I’ll get it processed shortly!

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  lynup2014blog · Member · Jun 27, 2014 at 10:29 pm

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  Ok, do it. Thanks!

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  gracejiyoung · Member · Jun 27, 2014 at 10:37 pm

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  Thanks for the confirmation. I have processed the refund and removed the theme from your account. Please note that it may take up to a week for the refund to show up in your bank account.