Transferring account

• 

  hellofreshgo · Member · Sep 7, 2020 at 7:26 am

  • Copy link
  • Add topic to favorites

  Hi, I tried to transfer my (email visible only to moderators and staff) account to (email visible only to moderators and staff), but it didn’t work. Please can you advise on what to do?

• 

  staartmees · Member · Sep 7, 2020 at 7:55 am

  • Copy link

  Wait for help from a Staff member, they can see what’s going wrong.

• 

  staff-blorbo · Staff · Sep 7, 2020 at 7:06 pm

  • Copy link

  I’m not sure what you mean, what exactly are you trying to do?

  If you’re trying to change email addresses on the account, we only allow one account per email address, so you’ll need a third email address to facilitate this change.