Transferring Site Ownership

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  clairemeekebrows · Member · Jul 27, 2021 at 4:30 pm

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  Hi,

  I’ve transferred site ownership from (email visible only to moderators and staff) to (email visible only to moderators and staff). I now need to change it to (email visible only to moderators and staff).

  However, I am aware that I changed the site over and unsure about what happens with the plug ins? Can you advise me on what to do next?

  Thanks!
  Aoife

  Site: https://clairemeekepmu.co.uk.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  staff-blorbo · Staff · Jul 27, 2021 at 7:26 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.