Tried changing website name, now can't access account!

  • Unknown's avatar
    kbowles915 · Member ·

    I just tried changing the name of my account on WordPress to play around with a new name, it allowed me to save the new domain and name, but now I can’t log into my account because that domain belongs to another WordPress account.

    Now it’s trying to get me to log into that person’s account, and when I put in my email address, it’s telling me that there’s no account with that email address… I have a premium account, but can’t chat with WP Support because I can’t log in.

    I’m not sure how I managed to mess up so badly so quickly, but can anyone offer any advice on how to get back into my account? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, can you confirm whether you changed your username?
    https://wordpress.com/support/change-your-username/

    Or, were you changing the site name?

    Let us know what the old name was; we’ll go from there.

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