trouble downloading images for blog

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  maureenstclair · Member · Sep 11, 2018 at 3:04 pm

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  Can anyone help me? i am having a hard time getting images from media to my blog posts. keeps telling me an error occurred? and the help button is not going anywhere? please help. thanks.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Sep 12, 2018 at 12:46 pm

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  Hi there,

  Can you please let me know the exact error message you’re getting and even include a screenshot as well? You can use a tool like https://snag.gy/ to grab the screenshot.

  Also, I like you to try the following:

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!