Trouble uploading files

  • Unknown's avatar

    When I try to upload some new file to my blog, it gets stuck and appears as ‘uploading’ forever, so I can’t use it. Is this happening only to me or there’s someone else who can’t upload files? Why is this possibly happening?

    The blog I need help with is: (visible only to logged in users)

  • Hi @jtoresano, sorry that’s happening! We haven’t seen other reports. Usually there will be an upload error, too, or something to indicate what’s wrong.

    I’m happy to help you troubleshoot though:

    – do you have better luck when uploading smaller files?

    – are you uploading via wordpress.com/post (insert media) or using another method, and if so, which one?

    – do you have the same issue in another browser?

    Let us know and we’ll help you sort this out.

  • Unknown's avatar

    Nevermind, I guess it was a temporary problem, because now I can upload files like always. Thanks for your answer, anyway!

  • Thanks @jtoresano. It could have just been a connection issue.

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