trouble with speed of website, new product images on main page not formatting properly etc…

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  highvibe1313 · Member · Jul 21, 2021 at 6:09 pm

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  Hi there,

  We are having trouble with the speed of the site. Also, when we added in new products our home page display is altered but we did not change anything and the images are going vertically and not horizontally like they did before.

  Site: (email visible only to moderators and staff)/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  fstat · Staff · Jul 22, 2021 at 8:52 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org