Troubleshooting the site health

  • Unknown's avatar
    anthonycarranza81 · Member ·

    Hello support staff,

    It has been some time running into hurdles troubleshooting the site health section of the site. I have tried for the past two weeks to improve it and not getting anywhere. Can I please get help with this?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there! We can help with sites hosted here with us, but this site isn’t. If you just need help reconnecting Jetpack, this may help. Otherwise, do you want to try reaching out to your host?

    Going forward, these forums are for the sites hosted here on our services. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Basically we provide SSL hosting, maintenance, security, support, spam protection, etc. Let us know if you have any questions about our services!

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