Trying to add email to my domain

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  breakawayduo · Member · Sep 13, 2021 at 9:16 pm

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  I want to set up an email account “(email visible only to moderators and staff)” however once I’ve filled out the details for the $3.50/mo service and click the ADD button, nothing happens. I’ve tried relogging and refreshing to no avail.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Sep 14, 2021 at 8:54 am

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  Hi there,

  For this to work, you need to have registered or connected a domain through WordPress.com.

  Right now your domain is registered through Hostgator.

  You can find more information here:

  https://wordpress.com/support/add-email/adding-professional-email-to-your-site/#purchase-professional-email-for-an-existing-domain