Trying to pay… says error in first name field

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  xyr56ndnjz · Member · Oct 16, 2021 at 11:20 am

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  Trying to pay for new membership, says there is an error in my first name field contact information. Won’t process my payment

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Oct 17, 2021 at 11:54 am

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  Hi there!

  Sorry to hear that! Would you please try the following steps and see if they help?

  * Clear the browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  * If clearing the browser cache and then trying again doesn’t produce a different result, please try logging in from a different browser temporarily to see if you’re able to finish the payment. We’re trying to figure out if this is a temporary browser issue on your end.

  Please let us know how it goes after you’ve tried the above steps.

  Regards