Trying to renew blog domain name

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  myblog2013 · Member · May 8, 2015 at 3:04 am

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  I have auto renew set up but it failed. When I go to the My Upgrades and then My Domains page and find my domain (piecesinprogress), it lists the status as “Expiring” and says it will stop functioning on June 7. How do I renew it? I had originally been on wordpress.com but transferred to wordpress.org. When I follow the link that was e-mailed to me to manually do this it says I don’t have access. Please help!!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 8, 2015 at 3:48 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner or admin of that domain.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access renewal for that upgrade.