Trying to update site

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  jordanwags · Member · Aug 23, 2021 at 4:50 pm

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  I am tryin got update my site and it keeps asking for an FTP username and password. the one I keep putting in isn’t working. Where do I find this username and password?

  Site: https://electricent.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Aug 23, 2021 at 6:48 pm

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  I don’t see any such issues at https://electricent.wordpress.com/

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/