twice purchased domain name not showing up
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I have purchased and have been charged for the registration and private registration for the domain name pennylorraine.com through WordPress. The $26 fee has been deducted from my account twice as the domain name had not shown up in my account the first time, so i went through the process again. The domain name is still not showing up and i cant seem to see evidence that the domain name has successfully been purchased other than receiving two payment receipts in my email.
When I go into the Dashboard I dont have the option of selecting pennylorraine.com as my primary domain.
Am I doing something wrong?
I would also like to cancel the second charge for purchasing the domain pennylorraine.com. (resulting in the blog pennylorrainedotcom1.wordpress.com)It seems odd that I have been charged twice to purchase the same domain name?Your assistance would be very much appreciated!
The blog I need help with is: (visible only to logged in users)
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It looks like the domain name registration has failed – that happens from time to time – I have flagged this for staff attention to help you – relax on the cost – the staff have a real good record of making sure you don’t pay for something you did not get –
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Great, thanks for your prompt response.
I shall look forward to hearing from you guys and having the problem resolved.
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I have refunded both charges.
Please feel free to try again by adding the domain via Store -> Domains in your blog’s Dashboard.
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Thanks very much.
I have now managed to purchase and add the domain by going through the process again.
Much appreciated.
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