Two accounts linked to one email address and now I can't get in to one of them

  • Unknown's avatar

    Hello. I have a personal blog and I also manage a website. The two have never coincided with each other before until now. I was trying to login to the website that I manage with the username and password I have written down. It told me my access was denied. So I decided that maybe I had the wrong password and so I opted to reset the password. It asked me for the email associated with the account and so I typed it in. I received the link and reset my password. Only now it reset the password for my blog, not my website that I manage for my church. So now I am totally confused as to what to do. The username I always used with the church’s website is not working and I can’t reset it because it resets my personal blog.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Only now it reset the password for my blog, not my website that I manage for my church.

    What is the URL of the site you are having problems logging in to?

    The username I always used with the church’s website is not working and I can’t reset it because it resets my personal blog.

    The username you are logged in to is wizardzwife — is this the account you are using for your personal blog?

    Once I know more, I’ll be happy to take a look at what is happening.

  • Unknown's avatar
    <em><strong><ul><ol><li> What is the URL of the site you are having problems logging in to?
    
    http://ascensioneastlansing.org/

    The username you are logged in to is wizardzwife — is this the account you are using for your personal blog?

    Correct- I use wizardzwife for my blog. I had another username for the church’s website but I can’t get in it.

  • Unknown's avatar

    Sorry- somehow I messed that previous post up.

    The URL that I am having problems with is: http://ascensioneastlansing.org/

    Wizardzwife is what I use for my blog. I had a spearate username for the church’s website that I cannot get in to.

    Thank you so much for your help!

  • Unknown's avatar

    Hi there,

    Thanks for the link. ascensioneastlansing.org is a WordPress.org site, not a WordPress.com site. The differences between WordPress.com and WordPress.org are explained here:

    WordPress.com vs. WordPress.org

    As the site is not hosted with WordPress.com, you will need to contact your hosting provider about accessing the site. They should be able to help you out.

    Best of luck getting the problem sorted!

  • Unknown's avatar

    I figured it out! thank you!

  • Unknown's avatar

    I figured it out! thank you!

  • Unknown's avatar

    You’re welcome! Glad to hear it’s all sorted :)

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