Two blog accounts same email (now locked out)

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  kerrikarel · Member · Apr 17, 2017 at 10:13 pm

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  Hello – I have two separate blogs. I just recently created a new account and used the same email address as a previous blog. I had to reset my password and now I am locked out of the new blog. Please help!

  Blog 1 – kerrikarel.com @kerrikarel
  Blog 2 – adventuresinserenity.blog @rkkkblog

  The blog and contact page are not live (@rkkkblog) and I am not sure what I did. Thank you in advance for your help in easing my frustration.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 17, 2017 at 10:37 pm

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  https://rkkkblog.wordpress.com doesn’t exist

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  timethief · Member · Apr 17, 2017 at 10:40 pm

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  https://adventuresinserenity.blog is not registered yet

  http://kerrikarel.com redirects to https://kerrikarel.wordpress.com/

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Apr 18, 2017 at 7:25 am

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  Hi there,

  It is not possible to use the same email address for multiple WordPress.com accounts.

  The only site in your account is https://kerrikarel.wordpress.com/

  The domain, kerrikarel.com, is registered and hosted with GoDaddy.com. If you’re trying to regain access to that site, you’ll need to follow the WordPress.org instructions for your version of WordPress, here:

  https://codex.wordpress.org/Resetting_Your_Password

  The domain, adventuresinserenity.blog, is registered with us via a different username account, but that domain is currently suspended because its contact information has not been verified. I’ve resent the verification email to the address you gave for the domain contact information on that domain.

  If you’re having trouble logging into the username account you used to buy that domain, you’ll need to follow our account recovery steps here:

  Account Recovery