Two-Factor Authentication

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  tylermiller3 · Member · Aug 12, 2023 at 3:25 pm

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  Good morning! I’m trying to set up two-factor authentication, and I’m receiving a message that says, ‘An unexpected error occurred. Please try again later.’ I’ve tried setting this up via the app and SMS methods, and I’m receiving the same error message both ways. I’ve tried multiple web browsers (Safari, Chrome, Firefox), deleted my cookies, ensure that Javascript, pop-ups, and third-party cookies are enabled, and the problem still isn’t fixed. Can you assist?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Aug 13, 2023 at 11:33 am

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  Hi there!

  It looks like your WordPress.com account is still not activated due to an unverified email address. I sent you an email to the email address used on your WordPress.com account. Please reply to the email, and we’ll help you with the next steps.

  Thanks!