Two Factor Authentication

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  snowlush · Member · Mar 30, 2020 at 4:44 pm

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  Hi There, I have not been getting sms for 2 factor authentication recently. Also, the site gets redirected to some other spammy site and i get spammy comments too. I got it recovered and updated all plugins etc. But the problem still persists. What do i do to start getting verification sms back. This seems a security issue, speedy help would be highly appreciated. Thanks.

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  kokkieh · Staff · Mar 31, 2020 at 8:45 am

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  Hi there,

  Are you having trouble with 2FA messages for your WordPress.com account you used to post here, or for the admin login of your site at http://snowlush.com/?

  If the problem is with the latter, you need to contact support for the 2FA plugin you’re using on that site, as we don’t have any control over that.

  Also, the site gets redirected to some other spammy site and i get spammy comments too. I got it recovered and updated all plugins etc. But the problem still persists.

  That is also something we’re not able to help with, as your site is not hosted on our servers. You can ask for advice with this issue at https://wordpress.org/support/forums/ instead.