two sites–only need and want one!

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  ckoshuta · Member · Jan 14, 2022 at 12:12 am

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  I had a WordPress site that I edited and thought I changed it completely. However, now my account has added the word ‘WordPress.’ And I cannot access or admin my old account, even though I can still get into it as an active site. Help! I don’t want to use the old site and I’ve invested a lot of time in creating the new one.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Jan 14, 2022 at 12:14 am

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  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  ckoshuta · Member · Jan 14, 2022 at 12:23 am

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  I don’t want the website visible to the public. It is cherylkoshuta.com.

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  staff-totoro · Staff · Jan 14, 2022 at 1:51 am

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Chillidog Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!