Two Step Authentication

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  pialyng · Member · Jun 23, 2014 at 2:42 pm

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  I have lost my back up codes, got a new mobile and changed my number, so i CANT get any codes.. What to do?!

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jun 24, 2014 at 5:15 pm

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  Hi there,

  If you are still logged in to your account, you can generate a set of backup codes from your Security Settings page here: https://wordpress.com/settings/security/

  You can use those backup codes to disable two step authentication and enable it again with your new mobile number.

  If you aren’t able to log in to your account again, you can use our Account Recovery form for help regaining access to your account: http://en.support.wordpress.com/account-recovery/#account-recovery-form