Unable to access
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I am unable to access the page I created after letting it sit for a while, it is no longer on my profile as well. But I have been charged the monthly fee for Akismet continually. I need help getting it back.
Site: https://thelavenderbookshelf.com/.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there!
Please note that your site at thelavenderbookshelf.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.
We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums
Please try logging in to the site directly at http://thelavenderbookshelf.com/wp-login.php or use the password reset feature here: https://thelavenderbookshelf.com/wp-login.php?action=lostpassword
If none of those work, please contact Bluehost support for help. As the site is hosted on their servers, only they have access to it and can help you with recovering access to the site.
Regards
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