Unable to access account

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  kec51329 · Member · Jun 7, 2019 at 4:17 pm

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  WE have a government run website which the employee left and will not give credentials. The site has been not working and we need to be able to figure out what is going on with it.

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  staff-zinnia · Staff · Jun 7, 2019 at 4:28 pm

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  Hi –

  What is the site in question?

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  kec51329 · Member · Jun 7, 2019 at 4:31 pm

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  eldridgepark.org

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  staff-doublebassd · Staff · Jun 7, 2019 at 5:04 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!