Unable to access account

  • Unknown's avatar

    I need help as I have an old website I have never used, I believed it was a free blog but now it has renewed and I’ve been charged for that. But it isn’t listed on my payments or billing on this account and when I try to login with the email address it says please login with your WordPress account and then it takes me here and I have no way to access support. It is wrong that I can be charged for this without any access to support or opportunity to cancel it.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Howdy,

    What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

  • The topic ‘Unable to access account’ is closed to new replies.