Unable to access admin

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  landonjamesjohnston · Member · Jul 2, 2019 at 6:47 pm

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  The email that I had associated with my wordpress website is no longer active and I can not get into my site to edit it. The old email address is (email visible only to moderators and staff) with the website http://www.fourseasonsheatingltd.com . my new email is (email visible only to moderators and staff) with a new domain name of igloohvac.ca

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  staff-doublebassd · Staff · Jul 2, 2019 at 6:59 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!