Unable to access administrator dashboard

  • Unknown's avatar
    curtywurty83 · Member ·

    When I click on the Dashboard, I get an error message (Error 403) and can’t access the dashboard to do any work on the site (ad management, page editing, etc.) does anyone know what error 403 means or how I fix the problem?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @curtywurty83, can you confirm you see that error at curtywurty83.wordpress.com/wp-admin ?

    If you’re having trouble with a different site, can you send a link to the page that gives you that error?

    Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

    If it is definitely hosted somewhere else, for this, I’d recommend contacting your host first, then reaching out here: https://wordpress.org/support/forums/

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