Unable to access blog

  • Unknown's avatar

    Good day sir, I mistakenly change the name that will appear on the blog to streetvoice and since then have been unable to access my blog. I want it to be restore back to normal so that I can have access to it back.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    What’s your blog’s address so I can have a look and point you in the right direction of getting support?

  • Unknown's avatar

    The blog is instantgists.com and I have a pending email to be changed to (email visible only to moderators and staff)

  • Unknown's avatar
  • Unknown's avatar

    I also have a pending email which I want to change to (email visible only to moderators and staff)

  • Hi there,

    I checked your site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/ .

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

  • Unknown's avatar

    Unable to access my dashboard instantgists.com

  • Unknown's avatar

    I saw two links on my dashboard settings under general. 2 website was written on it. By mistake I put another website which is from instantgists to streetvoice . My home page is now changing from instantgists.com on ur url to streetvoice.com kindly help me out unable to access my dashboard true the mistake

  • Hi, it’s not something we change on this side. That said, I think I’ve seen this issue before when I did workshops:

    I saw two links on my dashboard settings under general. 2 website was written on it. By mistake I put another website which is from instantgists to streetvoice . My home page is now changing from instantgists.com on ur url to streetvoice.com kindly help me out unable to access my dashboard true the mistake

    Please ask your host for help with one of these options for fixing the site address. Several of them do not require access to wp-admin:
    https://wordpress.org/support/article/changing-the-site-url/

    Then if you need more help with the free WordPress code, you’ll want to use these forums:
    https://wordpress.org/support/forums/

    Here’s the difference between the free WordPress software and our managed hosting services:
    https://get.wp.com

    Cheers!

  • The topic ‘Unable to access blog’ is closed to new replies.