Unable to Access Business Account

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  amberdevon · Member · Feb 28, 2021 at 10:16 pm

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  I have a business WordPress account that I am having accessing. How do I contact Customer Service?

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  staff-totoro · Staff · Feb 28, 2021 at 10:41 pm

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  Hi there,

  I do not see any sites under your @amberdevon WordPress.com account when I check on our end. The only site I see under this account is this site, which is not a Business site: franshosting.wordpress.com

  You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.