Unable to Access Editor
-
I tried to login this morning and I am met with this error message
Error: The password you entered for the email address ^^^^^^^ is incorrect. Lost your password?
I have not changed my password, but even when I select the Lost Password option, I am not receiving the email (yes, I have checked spam). I am unsure of the problem.
-
When password reset emails fail to arrive—even in your spam folder—it usually indicates a mismatch between the account login credentials and the actual email address tied to your Administrator profile, or an automated email dispatch hold on the backend. Additionally, the randomized characters in your username (favourodumo3dbd7586a1) often suggest signing in via a secondary or Social Login account rather than your main profile. Try testing any alternative email addresses you control using the Lost your password? form. I have also flagged this thread for Staff / Happiness Engineers so they can securely check your account details behind the scenes and help restore your login access!
-
Hi Favour,
I have not changed my password, but even when I select the Lost Password option, I am not receiving the email (yes, I have checked spam). I am unsure of the problem.
Thanks for reaching out! I searched our system for an account registered under the email address you contacted us from, but I’m unable to locate any active WordPress.com account tied to this specific address.
Is it possible that your WordPress.com account is registered under a different email address ? If you have any other email addresses you might have used when creating the account, please try entering them into the Password Reset page to see if you receive the reset link there.
If you’re still having trouble, feel free to reply with any alternative email addresses or site URLs so we can help look into this further for you!
WordPress.com Forums 