Unable to access my main wordpress.com account

  • Unknown's avatar
    mch50 · Member ·

    Hello. I’m unable to access my main wordpress.com free account because I had to reset my phone. When I tried to login, I tried to get the system to send me a verification code by text message, but didn’t receive it. My phone provider told me to ask here first as to why. Can you help me? The sight I’m trying to regain access to is mchopra1.wordpress.com If you need more information, please email me with the email address on the account there.

  • fstat · Staff ·

    Hi there,

    You can use the backup codes you have generated to log in to your account. If you don’t have access to those codes, then please follow our Account Recovery guide:

    Recover Your Account

  • Unknown's avatar
    mch50 · Member ·

    Hi. I have submitted the account recovery form, so hopefully I can regain access.

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