Unable to access my site
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Hi, I wanted to change the name of my domain, so I did, but this seems to have crashed the website. I can’t access it and my WordPress account somehow looks different too. How can I fix this?
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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That said, could you have made this mistake:
https://wordpress.org/support/topic/i-accidentally-changed-url-and-cant-access-anything/
If so, it is a common one and that thread has links to how to fix.
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