Unable to access my site under wordpress

• 

  snudifo73 · Member · Mar 28, 2022 at 3:59 pm

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  Hello,

  When I use an FTP connection it is impossible to access the site
  I have this error message
  Status: Resolution of the address of http://www.snudifo73.fr
  Status: Connecting at 188.130.25.202:21…
  Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”, trying the following address.
  Status: Connecting at 188.130.25.102:21…
  Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
  Error: Unable to establish a connection to the server
  Status: Waiting for another try…
  Status: Resolution of the address of http://www.snudifo73.fr
  Status: Connecting at 188.130.25.102:21…
  Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”, trying the following address.
  Status: Connecting at 188.130.25.202:21…
  Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
  Error: Unable to establish a connection to the server

  Thank you in advance for your help

• 

  supernovia · Staff · Mar 28, 2022 at 6:09 pm

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  Hi! It sounds like the server for snudifo73.fr doesn’t allow FTP connections, or has blocked your address for some reason. It’s best to ask the host for help with server issues.

  If this site is a copy of WordPress, as it seems to be, here are some specific tips for finding help:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  And here’s the difference between the free code and our services:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Cheers!