Unable to access my website

  • Unknown's avatar

    I am currently unable to access my website and it’s freaking me out. Yesterday while working on my blog at work it stated that I didn’t have access. I was still able to access the site from my laptop at home but in the process of changing my url name, after saving my changes the website will not load and I can’t get into my wp admin account. Any tips and help on how to fix this will be appreciated.

  • Hi there,

    The site themillennialdiva.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/themillennialdiva.com+dns

    To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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