Unable to access purchased domain
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I purchased my own domain on August 8, 2020, from Wodpress but it is not showing. It shows a site that I administrate. How do I access my own domain,
The site I need help with is luvablechocolates.food.blog.
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Hi there,
What’s the domain name you registered so I can have a look and point you in the right direction of getting support?
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Thanks for the additional info!
I do not see that domain site under your @pennybornedevelopment29e6ff0dc5 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you created your site under a different login? I can confirm that pennybornedevelopment.com is registered here at WordPress.com, but it is under a different account, and not the @pennybornedevelopment29e6ff0dc5 account you are using to communicate with us today.
However, you can log out of this account and into your other one, and then you should be able to access your domain fully. If you do not recall the login details for your other account you can fill out this form and ask our Account Recovery team to assist you in gaining access: https://wordpress.com/wp-login.php?action=recovery
Hope this helps!
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