Unable to access WordPress admin account

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  monicaalhat · Member · Jul 8, 2020 at 6:29 am

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  Since my domain has expired, I am not able to access my WordPress admin account. I need the data from Monster Insight plugin for my blog. Is there a way I can retrieve my account or even the data?

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  kokkieh · Staff · Jul 8, 2020 at 11:27 am

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  Hi there,

  What is the domain? The account you’re using to post here doesn’t own any sites with us, and has never bought a domain from us.

  You’re posting in the support forums for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers, and domain bought directly from us.

  If you have a domain you bought and/or hosted somewhere else, you need to contact that domain/hosting provider directly for help.

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  monicaalhat · Member · Jul 8, 2020 at 3:21 pm

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  Hi!

  Thanks for the revert.

  The domain is brandomania.in I bought it from some another site.
  Will try contacting them.

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  staff-blorbo · Staff · Jul 8, 2020 at 6:22 pm

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  Ah yes, the domain is registered with GoDaddy, so you’ll need to contact them about this: https://www.godaddy.com/help