Unable to add media

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  mattkingski · Member · May 7, 2019 at 1:42 pm

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  When attempting to upload media I receive the following error:

  Unable to create directory wp-content/uploads/2019/05. Is its parent directory writable by the server?

  I’ve checked the permissions on the server which look correct.

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  staff-doublebassd · Staff · May 7, 2019 at 2:23 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  I would also contact your site host to see if they can provide any assistance.

  Thanks!