Unable to automatically share post of fb and twitter

  • Unknown's avatar

    Jetpack asking to upgrade and if upgrade cannot pay… We should get 30 free share permonth right?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    Many thanks for reaching out.

    May we ask you to reattempt that purchase please – you should no longer come across any obstacles.

  • Unknown's avatar

    Thanks, I manage to pay and successful. but when i go back to my post to share, still unable to share showing old message. Please upgrade to share. Please let me know if any additional step. tq

  • Hi there, please be sure to clear your browser cache to make sure that is not the issue. I can confirm you have ugraded to Jetpack Social on this end, but because this is the support forum for WordPress.com-hosted sites, there is a limit to how much we are able to help.

    If emptying your browser cache does not help, please drop a line with Jetpack support directly and they will be happy to get it sorted out, thanks!

    Contact Support
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