Unable to cancel my subscription

  • Unknown's avatar
    abdulnayeem7 · Member ·

    Just subscribed to a plan today and need to cancel it . Unable to cancel as the page keeps erroring out.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    Can you share the specific error you are seeing when trying to cancel your site plan? Additionally, can you try using a different browser to see if you receive the same error when trying to cancel? Let us know if you continue to have issues. Also sharing this guide for visibility:

    WP
    Manage Your Purchases » Cancel a Purchase
    in WordPress.com Support
    3 min read
    If you wish to discontinue your WordPress.com plan or other purchase, follow the steps in this guide. For domain cancellations, see Cancel & Refund a Domain. Cancel a Subscription To cancel your website’s WordPress.com plan, email, add-on, or other purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu optio

    Hope this helps!

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