Unable to Cancel Subscription / Account Recovery Issue

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  bitcointests · Member · May 29, 2026 at 8:21 am

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  Hello,

  I have a WordPress account registered under the username newsletter62b24954c0 (I can provide the name of the Mail adress if needed).

  I am currently paying for a monthly subscription that I no longer wish to continue. Unfortunately, I am unable to cancel it because I no longer have access to the email address associated with the account.

  I already attempted the account recovery process and provided three different transaction IDs, but none of them were accepted. However, I can clearly verify the payments through PayPal, email receipts, and bank statements if needed.

  I would really appreciate your help in either restoring access to the account or cancelling the subscription for me.Thank you very much in advance for your support.

  Best regards

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Staff · May 29, 2026 at 9:59 am

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  Hi @bitcointests, thank you so much for bringing this to our attention!

  I’ll be reaching out to you via email shortly so we can continue helping you from there.