Unable to change my email

• 

  moneyeec · Member · Nov 26, 2014 at 2:15 pm

  • Copy link
  • Add topic to favorites

  Unable to change my email address even I clicked the confirmation link (“https://wordpress.com/?newuseremail=3b683518332ef8040ddb45d1cd957504”) that sent to my new email address

  I could not use my original email because the address is wrong..

• 

  rachelmcr · Member · Nov 28, 2014 at 12:02 pm

  • Copy link

  Hi there,

  Sorry for the trouble! I see that you’ve tried a number of times to change your email address — only the link in the last confirmation email that you received will work to confirm the email change.

  Can you please try that change one more time? You can go to your account settings and delete the pending email change. Then, enter your new email address there. That will send a new confirmation email with a confirmation link to complete the change. (You can also try logging in to your WordPress.com account, copying the confirmation link from the email, and pasting it in your web browser’s address bar.)

  If that still doesn’t work, please let me know!