Unable to change password or set up 2 factor auth

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  mcmliss · Member · Jul 21, 2021 at 4:43 pm

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  My site is hosted at Bluehost, but I’m getting notifications of trouble on WordPress.com and am unable to change my password or setup two-factor authentication.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jul 21, 2021 at 5:41 pm

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  Specifically what is the URL of the site with the problem, and are you having trouble setting up two-factor authentication at https://wordpress.com/me/security/two-step or elsewhere?

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  mcmliss · Member · Jul 21, 2021 at 6:00 pm

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  I’m just trying to update my password and security on the regular WordPress.com site, but it is of course linked to my other sites, like melissamcgibbon.com.

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  staff-blorbo · Staff · Jul 21, 2021 at 6:50 pm

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  Ok, you can update the password and two-step authentication for your WordPress.com account at https://wordpress.com/me/security

  Please keep in mind that melissamcgibbon.com is a self-hosted WordPress.org site, so you’ll make those changes for that site at Users > Profile under that site’s Dashboard.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/