unable to connect to wordpress.com

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  fivegallonbucket · Member · Mar 29, 2012 at 10:37 pm

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  I just moved my WordPress blog to my own hosting.
  The url is http://www.fivegallonbucket.net.
  My previous blog address was fivegallonbucket.wordpress.com

  I cannot connect Jetpack to wordpress.com and I get this error:
  The Jetpack server was unable to communicate with your site [HTTP 412].
  I have looked through the support forums and FAQs to no avail, and tried viewing both sites from another computer, and they both show up.
  I deleted the plugin and uploaded it again, but had the same problem
  Obviously I am missing something about this process, or perhaps it is a glitch…
  I don’t know, please advise.
  Thanks,
  Shannon Meeker
  Blog url: http://www.fivegallonbucket.net

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  staff-blorbo · Staff · Mar 29, 2012 at 10:39 pm

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  Would you please try temporarily disabling all other plugins to rule-out a plugin conflict?

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  fivegallonbucket · Member · Mar 29, 2012 at 11:00 pm

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  Okay, I deleted all plugins (including jetpack) and then reinstalled jetpack and still got the same message. site_inaccessible

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  staff-blorbo · Staff · Mar 29, 2012 at 11:17 pm

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  Theme functions can sometimes, though rarely, interfere like plugins. Would you please temporarily switch to Twenty Eleven to rule that out too?

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  fivegallonbucket · Member · Mar 29, 2012 at 11:25 pm

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  done. I’m going to move away from tarski anyway, if that’s the issue I won’t argue. :)

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  staff-blorbo · Staff · Mar 29, 2012 at 11:25 pm

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  Did that fix the problem?

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  fivegallonbucket · Member · Mar 29, 2012 at 11:27 pm

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  still doesn’t work though…

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  staff-blorbo · Staff · Mar 29, 2012 at 11:37 pm

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  Hm, blast.

  It looks like you hosting provider is blocking access to http://www.fivegallonbucket.net/xmlrpc.php which is what we need to communicate.

  I recommend asking them to remove the block.

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  fivegallonbucket · Member · Mar 30, 2012 at 12:20 am

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  I contacted support for my site. This is what they said:

  “Hello,

  Indeed, we have a special set of rules on the server that are employed to prevent most popular hacking attempts. The xmlrpc.php module of WordPress is very often a target of hacking attacks, and that’s why we have a rule that disables access to it.

  You can disable that particular rule by appending the following code to a file called .htaccess, located in the folder where WordPress is installed:

  <IfModule mod_security.c>
  SecFilterRemove 114
  </IfModule>

  “
  I created the file and put that code in there and it allowed jetpack in to my site.
  Perhaps that will help you in the future if someone else has this problem.

  thanks for you assistance!

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  staff-blorbo · Staff · Mar 30, 2012 at 6:28 pm

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  Thanks for letting us know their solution!