unable to create a new blog or modify old ones

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  hyu2000 · Member · Dec 9, 2017 at 7:22 pm

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  Trying to add new blog on:
  https://wordpress.com/post/gardenleaveblog.wordpress.com

  The page got stuck in “Loading…”. Anything wrong?

  The blog I need help with is: (visible only to logged in users)

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  realsimpleway · Member · Dec 9, 2017 at 9:19 pm

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  Hi,

  Can you please tell me what device this is happening on. It can be a browser crashing—and if you could tell us that, we’ll be able to help!

  Thanks,

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  hyu2000 · Member · Dec 9, 2017 at 9:31 pm

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  Chrome on macbook pro. It’s up to date.

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  hyu2000 · Member · Dec 9, 2017 at 9:31 pm

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  Chrome on macbook pro. It’s up to date.

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  staff-ozmodiar · Staff · Dec 9, 2017 at 9:46 pm

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  Does it work correctly if you use another browser?

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  realsimpleway · Member · Dec 9, 2017 at 9:47 pm

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  Yes, exactly what staff-ozmodiar said! Try another browser and see what happens :) Then please tell us here :)

  Thanks,

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  hyu2000 · Member · Dec 9, 2017 at 10:17 pm

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  Thanks. It works on Safari. But why doesn’t it work on Chrome? How do I clean the cache if that’s the issue?

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  realsimpleway · Member · Dec 9, 2017 at 11:56 pm

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  Hi,

  Thanks for writing in. Sure! If your on a desktop—here are some steps:

  Open Chrome > On your browser toolbar, tap More > Tap History > Clear browsing data > Under “Clear browsing data” select the tickboxes for Cookies and site data and Cached images and files > Use the menu at the top to select the amount of data that you want to delete.

  I used that source from a Support doc.
  Hope that helps! Please reply if you have any questions :)

  Thanks,
  Jamie

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  hyu2000 · Member · Dec 10, 2017 at 4:21 am

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  Thanks. That cache cleansing looks quite extensive. I hope there’s one that just clears wordpress. I will stick with Safari for now.