Unable to deactivate Jetpack Monitor on dismissed site

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  marcominetti · Member · Mar 30, 2017 at 11:28 am

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  Hi, I’ve turned off a wordpress site on my premises. I’m not able to deactivate Jetpack Monitor. I’ve searched the support forum and I’ve figured out that deactivation can be carried out only by you at the moment. Can you deactivate services for http://prototype.ljve.me? Hope hearing from you soon, Regards, Marco

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  supernovia · Staff · Mar 30, 2017 at 11:03 pm

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  Hi @marcominetti, I don’t see any sites on this account. Is it connected to a different account or did you already sort this out?

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  guillaumewcom · Member · Apr 12, 2017 at 3:39 am

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  Hi @supernovia, I am having the same problem this website http://www.karenbordador.com … Could you help me? Thank you!

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  supernovia · Staff · Apr 12, 2017 at 4:40 am

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  Have you tried these steps, @guillaumewcom ?
  https://en.support.wordpress.com/disconnect-jetpack-sites/

  I believe @marcominetti’s issue is different since there are no sites on that account.

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  competitionscomite57 · Member · Apr 12, 2017 at 9:43 pm

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  It worked! Thank you very much @supernovia

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  supernovia · Staff · Apr 13, 2017 at 4:27 pm

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  Cheers all :) I’ll go ahead and close this thread.