Unable to delete site

• 

  tedfang · Member · Jul 25, 2016 at 9:56 am

  • Copy link
  • Add topic to favorites

  Hello there,

  there was a wordpress site (http://teracapital.wordpress.com) which was created from my account but I am unable to delete it – can you please advise?

  Thanks!

• 

  staff-doublebassd · Staff · Jul 25, 2016 at 10:56 am

  • Copy link

  Hi there,
  
  teracapital.wordpress.com is not under the account that you are contacting us from. Only the owner of the site can delete it.
  In order to delete the site, you’ll need to log into the account associated with it.

  Let me know if you have any questions.

  Thanks!

• 

  tedfang · Member · Jul 28, 2016 at 1:49 am

  • Copy link

  Hello darnelldibbles,

  Thank you for the reply! Can we trace to which account was the site created from? We are the owners for the Tera Capital website but am unable to recall which account was used to create it. Appreciate your advice again!

• 

  staff-doublebassd · Staff · Jul 28, 2016 at 4:12 am

  • Copy link

  Hi there,

  It is under the teracapital account. Do you still have the login credentials for that account?

  Thanks!

• 

  tedfang · Member · Jul 31, 2016 at 1:00 am

  • Copy link

  Hello darnelldibbles,

  We have a few teracapital accounts as we have our own email server, but we are not sure which was used to create the tera capital site. Can you give us the email address so we can retrieve and log in with the credentials? Thanks much!

• 

  staff-doublebassd · Staff · Jul 31, 2016 at 9:26 pm

  • Copy link

  Hi there,

  teracapital is the actual username to the account. All you will need is the password to be able to log in. I cannot divulge the email address because it is information not publicly accessible on the site, but what I can do is email the address on the account. All you’ll need to do is check your email addresses to see which one receives my email.

  Let me know if you would like for me to proceed with the email.

  Thanks!

• 

  tedfang · Member · Aug 4, 2016 at 2:12 pm

  • Copy link

  Hello there,

  Yes pls do, we’ll try to retrieve it from the email. Thanks much!

• 

  staff-doublebassd · Staff · Aug 4, 2016 at 2:16 pm

  • Copy link

  Hi there,

  I just sent an email to the email on file. Please respond to that email to confirm ownership.

  Thanks!